| Issue ID | 1428298 |
| Internal NHTSA # | 11051119 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2010 |
| File date | 01/09/17 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Driver side door handle broke. This was not due to excessive force, unusual wear or use, etc. The part can only be repaired by replacing the entire interior door panel. Dealer is aware of the problem and knows that the piece is faulty and prone to breaking. The cost to fix it is nearly $1,000 to repair. In order to exit the vehicle, i have to roll down my window, open the door from the exterior, roll my window back up and then exit. This is a major safety hazard if i needed to exit the vehicle quickly due to a fire, accident, etc. When the handle broke, the vehicle was stationary (i had just parked), i went to open the door and there was no movement of the door. There was no sound indicating a break, it simply did not open the door any longer. When researching the problem, i found additional evidence of this being a common issue among other mb owners and they were equally aghast at the fact that this had not been recalled and addressed due to the severe nature of the issue. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ENCINO, CA |
| VIN pattern | WDDGF5EB3ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |